At Giovane Design, we are committed to delivering your Abayas safely, efficiently, and in perfect condition. This Delivery Policy outlines our shipping process, timelines, and guidelines for a seamless shopping experience.

1. Delivery Areas

We deliver across the United Arab Emirates, including all major cities. International shipping is available to select countries — delivery times and costs may vary depending on the destination.

2. Processing Time

• Ready-Made Abayas: Orders are processed and shipped within 1–3 business days after payment confirmation.

• Custom-Made Abayas: Each custom Abaya is crafted according to your measurements and design preferences. Production typically takes 7–14 business days, depending on the complexity of the design.

3. Shipping Methods

We use trusted courier services to ensure your Abaya arrives safely. Tracking information will be provided once your order is dispatched, allowing you to monitor your delivery in real time.

4. Delivery Charges

Delivery charges are calculated based on the shipping method and location:

• UAE deliveries: Standard delivery fees apply; free delivery may be offered on selected promotions.

• International deliveries: Shipping fees vary by country and will be displayed during checkout.

5. International Orders

Customs duties, taxes, or import fees for international shipments are the responsibility of the customer. Giovane Design is not responsible for delays caused by customs clearance.

6. Delivery Issues

If your order is delayed, damaged, or lost during transit, please contact us immediately at +971 55 884 4450 or via Instagram @giovane_design.
We will assist you in resolving the issue or arranging a replacement if applicable.

7. Contact Us

For any delivery inquiries or special requests, our customer support team is happy to assist:
📞 +971 55 884 4450
📸 Instagram: @giovane_design

Giovane Design reserves the right to update this Delivery Policy at any time without prior notice.